Eagle TM 05/02 to 02/2010 |
Quality Assurance/Training Man |
Created test procedures for system, regression, beta tests
Created test data
Conducted system tests
Designed release proecss
Designed training materials including on line modules
Performed on-line client training
Assisted in phone support |
Lawson Software 02/05 to 05/2007 |
Principal Financial Consultant |
Certified in Lawson Financial Suite
Designed custom reports, queries, data extracts, custom training materials and business processes for clients
Beta Product Tester
Managed projects including project planning, status updates and project teams |
The FREEDOM Group 02/02 to 02/2000 |
Consulting Manager |
Responsible for department of 19 consultants
Worked with clients to develop project plan for product implementation
Created training materials
Beta product testing
Managed 19 people
Trained new consultants
Presentor at five User Conferences |
ISSI 10/02 to 02/1993 |
Director of Consulting/Client |
Managed Client Services Department
Created training materials and agendas
Beta testing
System test
Created test data
Worked with clients to design custom programs and enhacements to existing software
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