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About The Candidate

Resume ID #: 383
Current Location: North Richland Hills TX
Position Desired: Either
Travel: Limited
Relocate: Limited
Lawson Experience
Lawson Certifications
None Indicated
Other Experience
Platform Experience
Technical Production Support
Lawson System Administration

Work History

Citigroup 09/09 to 09/2004
Security Administrator
Admin for AS/400, Novel Netware, Microsoft NT, Outlook, Cognos, Mainframe, etc. Created menus & security classes for i-Series systems using Lawson 6, Lawson 7 & CBS.Coordinated Entitlement reviews for these systems.Wrote procedures & analyzed reports
VOLT/Microsoft 05/08 to 08/2000
3rd Level Support
Assisted customers with Windows 9X, Internet Explorer and Windows Media Player problems.
CompuCom 02/05 to 05/2000
Internal Helpdesk/Sys Admin
Administrator for Lotus Notes, VPN accounts, Novel & NT accounts. Assisted employees with PC and system problems.
July 1998 - Feb1999
Dallas Info Systems/STIN 07/02 to 02/1999
Traveled throughout the US installing LANs, SABRE software PCs and Y2K updates to travel agencies for AMR/SABRE.
Stream International 07/07 to 07/1998
Software & Hardware Tech Help
Resolved issues with customers' hardware and software. Ordered parts and repairs as needed.
Served as trainer, coach and mentor for new employees.

Education and Professional Training

IBM 03/03 to 03/3904
Atlanta GA
Security Training
Cogos 05/05 to 05/3903
Irving TX
Security Certificate
STIN/SABRE 07/08 to 08/3898

Lawson Experience Narrative

Created and maintained thousands of users for AS/400.
Created menus and security classes for i-Series systems using Lawson 6 and Lawson 7.
Used Lawson Insight as well as green screens.

Non-Lawson Experience Narrative

CBS, Peoplesoft, Windows 9X, Windows 2000, Cognos, Showcase, Winview, Remedy, Tivoli, Microsoft Word, Excel, PowerPoint, Access, Publisher, Works, Schedule +, Money, Exchange, Mail, Internet Explorer, Norton Utilities, McAfee Virus Shield, Q&A, Varsity, S