Resume Detail

About The Candidate

Resume ID #: 383

Current Location: North Richland Hills TX

Position Desired: Either

Travel: Limited

Relocate: Limited

Experience

Lawson Experience
Financials	6.x

Lawson Certifications

None Indicated

Other Experience

Platform Experience

AS/400

Windows

Technical

Technical Production Support

Lawson System Administration

Work History

Citigroup 09/09 to 09/2004

Security Administrator

Admin for AS/400, Novel Netware, Microsoft NT, Outlook, Cognos, Mainframe, etc. Created menus & security classes for i-Series systems using Lawson 6, Lawson 7 & CBS.Coordinated Entitlement reviews for these systems.Wrote procedures & analyzed reports

VOLT/Microsoft 05/08 to 08/2000

3rd Level Support

Assisted customers with Windows 9X, Internet Explorer and Windows Media Player problems.

CompuCom 02/05 to 05/2000

Internal Helpdesk/Sys Admin

Administrator for Lotus Notes, VPN accounts, Novel & NT accounts. Assisted employees with PC and system problems.
July 1998 - Feb1999

Dallas Info Systems/STIN 07/02 to 02/1999

FST

Traveled throughout the US installing LANs, SABRE software PCs and Y2K updates to travel agencies for AMR/SABRE.

Stream International 07/07 to 07/1998

Software & Hardware Tech Help

Resolved issues with customers' hardware and software. Ordered parts and repairs as needed.
Served as trainer, coach and mentor for new employees.

Education and Professional Training

IBM 03/03 to 03/3904

Atlanta GA

Security Training

Cogos 05/05 to 05/3903

Irving TX

Security Certificate

STIN/SABRE 07/08 to 08/3898

Lawson Experience Narrative

Created and maintained thousands of users for AS/400.
Created menus and security classes for i-Series systems using Lawson 6 and Lawson 7.
Used Lawson Insight as well as green screens.

Non-Lawson Experience Narrative

CBS, Peoplesoft, Windows 9X, Windows 2000, Cognos, Showcase, Winview, Remedy, Tivoli, Microsoft Word, Excel, PowerPoint, Access, Publisher, Works, Schedule +, Money, Exchange, Mail, Internet Explorer, Norton Utilities, McAfee Virus Shield, Q&A, Varsity, S