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About The Candidate

Resume ID #: 72
Current Location: Becker MN
Position Desired: Either
Travel: Limited
Relocate: No
Experience
Lawson Experience
Financials7.x, 8.x, 9.x
Procurement / Supply Chain Management7.x, 8.x, 9.x
Supply Chain7.x, 8.x, 9.x
Lawson Certifications
Financials
Financials Suite, Version 9.x
Financials Suite, Version 8.x
Financials Suite, Version 7.x
Procurement / Supply Chain Management
Procurement Suite, Version 9.x
Procurement Suite, Version 8.x
Procurement Suite, Version 7.x
Supply Chain
Supply Chain Version 7.x
Technology
Environment Administration, LSF9
Environmental Administration, Version 8.x
Environmental Administration, Version 7.x
Design Studio, Version 2.x
Process Flow, Version 8.x
Other Experience
Platform Experience
UNIX
Windows
Functional
Implementation / Upgrade Consulting
End User Training
Functional Production Support
Management
Functional Team Lead
Technical Team Lead
Technical
Lawson CASE/4GL
Micro Focus COBOL
Custom Report Development
Conversion and Interface Program Development
Program Modifications
Technical Production Support
Lawson System Administration
Design Studio
Process Flow
Lawson DBA

Work History

CentraCare Health System 02/01 to 01/2010
Programmer Analyst
•Business Analyst for Supply Chain Materials Management; develop, document, and test automated processes through Lawson Software.
•Build programs which interface Lawson data into newly acquired Epic EMR software package and Heart Center package.
Lawson Software 12/02 to 02/2005
Sr. Technical Support Analyst
Triage and resolve second line technical software issues to provide customer solutions while maintaining a minimum of 94% client satisfaction on professionalism, call resolution, and technical knowledge.
Lawson Software 02/12 to 12/1998
Support Consultant
Front line customer support within high volume call center of 900 calls daily. Triage incoming calls from clients who have questions and problems with procurement and financial software.

Education and Professional Training

St. Cloud Technical College 09/06 to 06/3892
St. Cloud MN
Accounting Degree
St. Cloud Technical College 09/06 to 06/3896
St. Cloud MN
Bachelors Psychology
Crystal Reporting 10/10 to 10/9

Lawson Experience Narrative

•Mentor procurement, financial, and technical consultants.
•Promotion to Sr. Technical Analyst.
•Selected out of 50 candidates to implement international call center, involving relocation to England, UK for nine months in 2003. Required strong teamwork sk

Non-Lawson Experience Narrative

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